Delivery / Shipping Information
Delivery/ Shipping Terms and Rates
Playing and Learning has partnered with The Courier Guy to offer you the best courier delivery service possible. We deliver door to door, all across South Africa.
Free collection can be arranged by booking your own PUDO collection from our offices in Lonehill, Johannesburg or by collection in person from the same address. The collection address will be supplied once the order is placed and paid for. Please remember to check with us regarding the size of your parcel so that you choose the correct Pudo parcel size.
Your will receive an automated message from our online system once your order has been picked and packed and is ready for collection or has been dispatched for courier delivery.
Shipping Rates
Standard Shipping in and around Johannesburg and Pretoria: R135 (2 - 4 working days delivery)
Standard Shipping to major centres around SA: R175.00 (3 - 5 working days delivery)
Major centres include Bloemfontein, Cape Town, Durban, Polokwane, East London, Port Elizabeth, George, Kimberley, Ladysmith, Nelspruit, Polokwane, Potchefstroom, Witbank and Welkom.
For standard shipping to outlying areas around South Africa, courier rates start at R270. In this case where possible, Pudo and PostNet will be used at no additional cost. Delivery for outlying areas is usually around 4 – 7 working days.
FREE SHIPPING
Free shipping in Gauteng (Johannesburg & Pretoria) for orders over R850.
Free shipping for all major centres (Bloemfontein, Cape Town, Durban, Polokwane, East London, Port Elizabeth, George, Kimberley, Ladysmith, Nelspruit, Polokwane, Potchefstroom, Witbank and Welkom) for orders over R1350.
Please note - Free shipping does not apply to discounted orders as well as outlying areas and will be charged after purchase should the automated system not be able to calculate the shipping at the time of purchase.
** Free shipping and courier rates are subject to change at any time & without prior notice***
***We reserve the right to make use of Postnet/Pudo for all orders with or without free shipping as well as orders for outlying areas.***
For more information on delivery please contact us: leemor@playingandlearning.co.za / 011 511 9125 / 084 607 7220.
STOCK SHORTAGES
Should a product you have ordered be:
- Unavailable: We will notify you that the product is out of stock, and give you an estimate of the delay in delivery, unless you agree to wait for such longer period for delivery, or accept delivery of another product instead, Playing and Learning will issue a credit voucher to an amount equal to the price paid for the product (plus any additional charges applied*).
- Discontinued or permanently unavailable: We will notify you and, unless you agree to accept another product instead, Playing and Learning will issue a credit note to an amount equal to the price paid for the product (plus any additional charges applied*).
*Delivery fees will not be refunded if the unavailable item(s) are part of an order which included items that will still be delivered.